kite-AMTDC Refund Policy
As on December 2025
1. Overview
- This refund policy applies to all services purchased through mykite.in via the Razorpay payment gateway. We are committed to ensuring that our customers are satisfied with their purchases.
2. Non-refund items
- Payment for the subscription plan is not refundable.
3. Conditions for Refunds
- Refund Eligibility: To be eligible for a refund, the service must be unused according to the conditions below.
- Return Conditions: No webinars or courses are organized
- Timeframe: You must request a refund within [15 days] of the purchase date. Refund requests will not be considered or entertained after this period.
4. How to Request a Refund
- To initiate a refund, please contact us at info@amtdc.org with your order number and a detailed reason for the refund request.
5. Refund Process and Timing
- Once your refund request is approved, we will initiate the refund through the Razorpay payment gateway.
- The refund will be processed to the original payment method used. For example, if a credit card was used, the refund will be credited back to the same card.
- Refunds may take 5-10 business days to reflect in your account, depending on the bank's processing times.
- For certain services, an instant refund option may be available. Please check our service details for more information.
6. Partial Refunds
- No partial refunds may be granted under any circumstances. The final refunded amount will be determined based on the conditions applicable and the specifics of your purchase.
7. Contact Us
- If you have any questions about this refund policy or need to request a refund, please contact us at info@amtdc.org.
